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Frequently Asked Questions |
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Can I change from one plan to another? |
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Yes, you can change from a lower hosting plan to a higher plan. The difference is what you pay for. However there shall be no refund if you want to change from a higher plan to a lower one. |
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What if I have my own domain already? |
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You can point it to our name servers. |
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| Que: |
Can I register my domain here and host elsewhere? |
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Yes, all you have to do is let us know the nameservers to point the domain to. In this case, you will only pay for the domain |
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What type of domain name can I register? |
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We can register .com, .net, .org, .info, .biz etc. However, we do not register .gh related domains. You can register it yourself elsewhere and point to our nameservers. |
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What happens if i do not pay my renewal on time? |
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We shall allow up to 14 days to renew hosting, after which we shall discontinue the service. Domain name renewals must be done on or before the expiry date, else service is discontinued. |
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Can I create emails, subdomains, autoresponders etc myself? |
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Yes, our CPanel Control Panel Software is the best in the world. You can create and manage emails, MySQL DB's, autoresponders, check disk space etc |
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Do you support ASP files |
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No, our sytem is purely Linux and does not support ASP. |
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| Que: |
Do your servers have Frontpage Server Extensions Installed? |
| Ans: |
Yes, our servers have the latest frontpage server extensions installed. |
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